Membership development is a cornerstone of most dues-related organizations, including chambers of commerce. Skills relating to recruiting, tracking, engaging, and retaining members are important to membership development professionals. Often, membership team members have cross-team responsibilities, particularly around communications, marketing, and events.
Browse the membership development section of ACCE's on-demand learning catalog to access educational programs, recorded webinars, peer roundtables, publications, toolkits, conference materials, and more. Learn More
Premium Content: When Every Dollar Counts - High Stakes Member Engagement
Member-based organizations are facing stark challenges in acquiring and retaining customers. And the stakes to prove value and drive revenue for chambers of commerce have never been higher. Learn how the Tulsa Regional Chamber adapted its engagement processes and targeted its sales strategy amid a diversified customer base to elevate satisfaction levels and achieve critical resource needs. Learn More
Membership Sales Resources
Membership sales skills include identifying leads and developing prospects, educating prospective members on the value of a chamber membership based on their needs and the chamber’s mission and offerings, negotiating and closing sales, and recording and maintaining sales records and information in order to evaluate, measure, and improve member prospecting and recruitment. Learn More
New to Chamber Membership Sales?
Learn how to set yourself up for success, by understanding how to get referrals, build your pipeline, organize your time, schedule and run productive sales calls, and close confidently. Learn More
Membership Development Documents and Samples
Visit the ACCE Member Knowledge Exchange to browse a curated collection of sample documents, policies, marketing materials and more. Learn More
Membership Development Division
The Membership Development Division (MDD) facilitates sharing of best practices and professional development resources for chamber sales and membership professionals at all levels.
- Leadership: MDD Advisory Board
- ACCE Staff Contact: Susan McGuire, [email protected] or .
- Online Learning: On-Demand membership webinars and resources.
- Online Community: Join online discussions and receive feedback and resources from your chamber membership peers.
- Roundtable Call Recordings: Recordings and resources from Membership Development Division roundtable calls.