Membership Development

Membership Development

Membership development is a cornerstone of most dues-related organizations, including chambers of commerce. Skills relating to recruiting, tracking, engaging, and retaining members are important to membership development professionals. Often, membership team members have cross-team responsibilities, particularly around communications, marketing, and events.

On-Demand Learning

Browse the membership development section of ACCE's on-demand learning catalog to access educational programs, recorded webinars, peer roundtables, publications, toolkits, conference materials, and more. Learn More

Premium Content: When Every Dollar Counts - High Stakes Member Engagement

Member-based organizations are facing stark challenges in acquiring and retaining customers. And the stakes to prove value and drive revenue for chambers of commerce have never been higher. Learn how the Tulsa Regional Chamber adapted its engagement processes and targeted its sales strategy amid a diversified customer base to elevate satisfaction levels and achieve critical resource needs. Learn More

Membership Sales Resources

Membership sales skills include identifying leads and developing prospects, educating prospective members on the value of a chamber membership based on their needs and the chamber’s mission and offerings, negotiating and closing sales, and recording and maintaining sales records and information in order to evaluate, measure, and improve member prospecting and recruitment. Learn More

New to Chamber Membership Sales?

Learn how to set yourself up for success, by understanding how to get referrals, build your pipeline, organize your time, schedule and run productive sales calls, and close confidently. Learn More

Membership Development Documents and Samples

Visit the ACCE Member Knowledge Exchange to browse a curated collection of sample documents, policies, marketing materials and more. Learn More

Membership Development Division

The Membership Development Division (MDD) facilitates sharing of best practices and professional development resources for chamber sales and membership professionals at all levels.

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