TikTok Returns to Normal After Winter Storm-Related Outages
A week after a major winter storm hit the US, social media platform TikTok has finally returned to normal, according to company officials. The issues started on Monday, January 26, when users began experiencing technical problems with the app, including bugs and server timeouts.
Initially, TikTok announced that it was working on "major infrastructure issues," warning of potential disruptions to users' accounts and earnings. However, progress was made by the next day, as stated in a platform update, although some issues still persisted. At that time, users who posted videos were temporarily seeing zero views or likes, with their earnings looking missing due to server timeouts.
By February 1, TikTok claimed that all issues had been resolved and users should not experience any further problems. The company apologized for the disruptions and thanked its US community for their patience and understanding.
However, the outages occurred during a tumultuous time for the platform's parent company, ByteDance, which recently sold off most of TikTok's US operations to Oracle. As a result, some users have uninstalled the app in protest, citing concerns over data ownership and censorship.
According to an analysis by analytics firm Sensor Tower, uninstalls of the app increased by over 150% during the five days following the change in ownership, compared to the three months prior. Meanwhile, competitors like UpScrolled saw a surge in downloads as users sought alternative social media options.
A week after a major winter storm hit the US, social media platform TikTok has finally returned to normal, according to company officials. The issues started on Monday, January 26, when users began experiencing technical problems with the app, including bugs and server timeouts.
Initially, TikTok announced that it was working on "major infrastructure issues," warning of potential disruptions to users' accounts and earnings. However, progress was made by the next day, as stated in a platform update, although some issues still persisted. At that time, users who posted videos were temporarily seeing zero views or likes, with their earnings looking missing due to server timeouts.
By February 1, TikTok claimed that all issues had been resolved and users should not experience any further problems. The company apologized for the disruptions and thanked its US community for their patience and understanding.
However, the outages occurred during a tumultuous time for the platform's parent company, ByteDance, which recently sold off most of TikTok's US operations to Oracle. As a result, some users have uninstalled the app in protest, citing concerns over data ownership and censorship.
According to an analysis by analytics firm Sensor Tower, uninstalls of the app increased by over 150% during the five days following the change in ownership, compared to the three months prior. Meanwhile, competitors like UpScrolled saw a surge in downloads as users sought alternative social media options.