The Rise of ChatGPT: A New Era in Information Retrieval
Three years ago, when someone needed to fix a leaky faucet or understand inflation, their go-to approach was typing the question into Google, searching YouTube for a how-to video, or shouting desperately at Alexa for help. Fast-forward to today, and millions of people are opening ChatGPT and simply asking.
This shift in behavior is significant, as it signals a fundamental change in how we approach information retrieval. Professor Deborah Lee, director of research impact and AI strategy at Mississippi State University Libraries, believes that this change is a direct result of the impact of ChatGPT on everyday technology use.
The rise of ChatGPT has marked a paradigm shift in searching, with traditional search engines no longer being the primary tool for finding information. Surveys show that 34% of U.S. adults have used ChatGPT, roughly double the share found in 2023. Among adults under 30, a clear majority (58%) have tried it.
While traditional search engines remain the backbone of the online information ecosystem, people are changing which tool they reach for first. The kind of searching that people do has shifted in measurable ways since ChatGPT entered the scene. People are moving away from quick, clarifying, everyday "what does this mean" questions and instead opting for more direct explanations.
Google's dominance in search is still evident, but its role is evolving. Google has started weaving its AI system Gemini directly into the top of the page, providing a more conversational experience. However, many people never scroll past the AI-generated snapshot, which has led to an increase in "zero-click" searches.
The impact of ChatGPT can be seen beyond search engines, with voice assistants and YouTube also experiencing a shift. Voice assistants are reporting lower ownership numbers, while YouTube remains a giant, but its usage is changing as people tend to start with ChatGPT and then move to YouTube for additional information.
In specialized spaces, such as software engineering, the trend is similar, with question volume dropping sharply after ChatGPT's release. When a chatbot can generate code snippets and explanations on demand, fewer people bother typing questions into public forums.
The real impact of ChatGPT lies in its reordered tech stack. The default search has shifted, with Google still being for deep dives and complex comparisons, while YouTube is for seeing real people do real things. Smart speakers are still for hands-free convenience.
As the conversation continues to evolve, it's clear that ChatGPT didn't just add another app to our phones โ it quietly changed how we look things up in the first place. The rise of this chatbot has marked a new era in information retrieval, one that prioritizes explanation over ranking and conversational response over source transparency.
The implications of this shift are significant, and as Professor Lee notes, "the impact of ChatGPT is at the heart of how technology use has changed." As we move forward, it's essential to understand this shift and its consequences on our daily lives.
Three years ago, when someone needed to fix a leaky faucet or understand inflation, their go-to approach was typing the question into Google, searching YouTube for a how-to video, or shouting desperately at Alexa for help. Fast-forward to today, and millions of people are opening ChatGPT and simply asking.
This shift in behavior is significant, as it signals a fundamental change in how we approach information retrieval. Professor Deborah Lee, director of research impact and AI strategy at Mississippi State University Libraries, believes that this change is a direct result of the impact of ChatGPT on everyday technology use.
The rise of ChatGPT has marked a paradigm shift in searching, with traditional search engines no longer being the primary tool for finding information. Surveys show that 34% of U.S. adults have used ChatGPT, roughly double the share found in 2023. Among adults under 30, a clear majority (58%) have tried it.
While traditional search engines remain the backbone of the online information ecosystem, people are changing which tool they reach for first. The kind of searching that people do has shifted in measurable ways since ChatGPT entered the scene. People are moving away from quick, clarifying, everyday "what does this mean" questions and instead opting for more direct explanations.
Google's dominance in search is still evident, but its role is evolving. Google has started weaving its AI system Gemini directly into the top of the page, providing a more conversational experience. However, many people never scroll past the AI-generated snapshot, which has led to an increase in "zero-click" searches.
The impact of ChatGPT can be seen beyond search engines, with voice assistants and YouTube also experiencing a shift. Voice assistants are reporting lower ownership numbers, while YouTube remains a giant, but its usage is changing as people tend to start with ChatGPT and then move to YouTube for additional information.
In specialized spaces, such as software engineering, the trend is similar, with question volume dropping sharply after ChatGPT's release. When a chatbot can generate code snippets and explanations on demand, fewer people bother typing questions into public forums.
The real impact of ChatGPT lies in its reordered tech stack. The default search has shifted, with Google still being for deep dives and complex comparisons, while YouTube is for seeing real people do real things. Smart speakers are still for hands-free convenience.
As the conversation continues to evolve, it's clear that ChatGPT didn't just add another app to our phones โ it quietly changed how we look things up in the first place. The rise of this chatbot has marked a new era in information retrieval, one that prioritizes explanation over ranking and conversational response over source transparency.
The implications of this shift are significant, and as Professor Lee notes, "the impact of ChatGPT is at the heart of how technology use has changed." As we move forward, it's essential to understand this shift and its consequences on our daily lives.