In an economic downturn, one US retailer is bucking the trend and attracting high-spending shoppers: Walmart.
The world's largest retailer has long been known for its low prices, but these days it's also becoming a go-to destination for affluent households. According to CEO Doug McMillon, higher-income families are increasingly choosing to shop at Walmart more often, driven by the need for convenience and flexibility in shopping options.
In the latest earnings call, Walmart reported a 5.8% year-over-year increase in revenue to nearly $180 billion, with US same-store sales rising 4.5%. The company also saw its net income climb 34% to $6.1 billion. While this growth is impressive, McMillon noted that it's largely driven by essential categories like groceries and health and wellness, which are outperforming general merchandise.
The trend towards higher-end shopping at Walmart may be linked to the widening wage gap between income cohorts, with lower-income households struggling under the pressure of living paycheck to paycheck. However, McMillon said the company is better insulated than many due to its value proposition and convenience services.
Convenience has been a key driver of growth for Walmart, particularly in its e-commerce business. The retailer's global online sales jumped 27% thanks in part to fast delivery options, with over one-third of store-fulfilled orders delivered within three hours last quarter. Sales through these expedited channels have risen nearly 70%.
As Walmart continues to expand its digital footprint and compete more directly with Amazon, it's clear that the company is undergoing a significant transformation. With CEO Doug McMillon stepping down next year, the future of the retailer looks brighter than ever, driven by its ability to adapt to changing consumer needs and preferences.
The world's largest retailer has long been known for its low prices, but these days it's also becoming a go-to destination for affluent households. According to CEO Doug McMillon, higher-income families are increasingly choosing to shop at Walmart more often, driven by the need for convenience and flexibility in shopping options.
In the latest earnings call, Walmart reported a 5.8% year-over-year increase in revenue to nearly $180 billion, with US same-store sales rising 4.5%. The company also saw its net income climb 34% to $6.1 billion. While this growth is impressive, McMillon noted that it's largely driven by essential categories like groceries and health and wellness, which are outperforming general merchandise.
The trend towards higher-end shopping at Walmart may be linked to the widening wage gap between income cohorts, with lower-income households struggling under the pressure of living paycheck to paycheck. However, McMillon said the company is better insulated than many due to its value proposition and convenience services.
Convenience has been a key driver of growth for Walmart, particularly in its e-commerce business. The retailer's global online sales jumped 27% thanks in part to fast delivery options, with over one-third of store-fulfilled orders delivered within three hours last quarter. Sales through these expedited channels have risen nearly 70%.
As Walmart continues to expand its digital footprint and compete more directly with Amazon, it's clear that the company is undergoing a significant transformation. With CEO Doug McMillon stepping down next year, the future of the retailer looks brighter than ever, driven by its ability to adapt to changing consumer needs and preferences.