Starbucks Sees Resurgence as Holiday Sales and Novelty Items Drive Revenue Surge. The Seattle-based coffee giant reported a stronger-than-expected fiscal first quarter, with same-store sales in the US rising 4% during the October-December period, surpassing Wall Street's 2.3% forecast.
The company's turnaround plan appears to be gaining momentum, according to Chairman and CEO Brian Niccol, who stated that "the shine is back on our brand" in both the US and globally. This assertion is supported by robust sales growth, driven largely by holiday drinks and a viral bear cup phenomenon.
Same-store sales in the US were also up 4%, with an increase of 3% in transactions and 1% in spending per visit, marking the company's best US performance in two years. The strong results have led to a 2% rise in Starbucks shares on Wednesday.
Niccol attributed the turnaround to investments in staff, equipment, and store renovations aimed at enhancing customer experience and improving mobile ordering efficiency. Over 200 stores have been redecorated so far, with over 1,000 more slated for renovation by this fall. The CEO emphasized that while progress may not be linear, Starbucks expects to turn around lagging sales this year.
The company reported a revenue boost of 6% to $9.9 billion, exceeding Wall Street expectations of $9.65 billion. However, adjusted earnings per share fell short of the predicted 59 cents due to pressure on margins from investments in labor and tariffs on coffee.
A notable example of the resurgence is the viral Bearista cup, which sold out almost immediately after its introduction at a price of $29.95. The item has since become an eBay sensation, with one authentic cup fetching $119.99. Despite a strike by over 1,000 unionized workers, US traffic remained strong, and some stores even gained customers following the closure of nearly 600 underperforming locations in North America.
Starbucks also reported strong growth in China, where same-store sales rose 7%. The company is expanding its presence in the country through a joint venture with Chinese investment firm Boyu Capital, valuing the deal at $4 billion.
The company's turnaround plan appears to be gaining momentum, according to Chairman and CEO Brian Niccol, who stated that "the shine is back on our brand" in both the US and globally. This assertion is supported by robust sales growth, driven largely by holiday drinks and a viral bear cup phenomenon.
Same-store sales in the US were also up 4%, with an increase of 3% in transactions and 1% in spending per visit, marking the company's best US performance in two years. The strong results have led to a 2% rise in Starbucks shares on Wednesday.
Niccol attributed the turnaround to investments in staff, equipment, and store renovations aimed at enhancing customer experience and improving mobile ordering efficiency. Over 200 stores have been redecorated so far, with over 1,000 more slated for renovation by this fall. The CEO emphasized that while progress may not be linear, Starbucks expects to turn around lagging sales this year.
The company reported a revenue boost of 6% to $9.9 billion, exceeding Wall Street expectations of $9.65 billion. However, adjusted earnings per share fell short of the predicted 59 cents due to pressure on margins from investments in labor and tariffs on coffee.
A notable example of the resurgence is the viral Bearista cup, which sold out almost immediately after its introduction at a price of $29.95. The item has since become an eBay sensation, with one authentic cup fetching $119.99. Despite a strike by over 1,000 unionized workers, US traffic remained strong, and some stores even gained customers following the closure of nearly 600 underperforming locations in North America.
Starbucks also reported strong growth in China, where same-store sales rose 7%. The company is expanding its presence in the country through a joint venture with Chinese investment firm Boyu Capital, valuing the deal at $4 billion.