A beleaguered member of Your Party, an independent MP-backed party founded by Jeremy Corbyn's team, has expressed her frustration with the chaotic membership process. The woman, who wishes to remain anonymous due to concerns over racism within the party, had initially joined the party in its early stages but now finds it impossible to cancel her membership.
She claims that no one from the party responds to emails and her local branch is unable to assist. Moreover, when she tried to block payments from her credit card, they still managed to deduct £5 from her account this month. Her attempt to get a refund from her card issuer was also rejected. The woman feels betrayed by the party's actions, stating that it's "like they're helping themselves" to her money while causing chaos.
This situation is not an isolated incident. Other members have reported similar struggles with canceling their subscriptions, which has been ongoing for months due to public infighting among the party founders. A membership portal was launched by Zarah Sultana in September, collecting over 20,000 subscribers, but a second portal was set up by Corbyn and the other founding MPs, leaving the two websites unable to communicate.
As a result, many members are stuck with recurring payments that lack consumer protections, making it difficult to cancel. In October, subscribers were told to contact MOU Operations for refunds, only to see its directors resign shortly after due to the added responsibility. Sultana has since apologized and claimed all subscriptions through her portal have been canceled.
Your Party's leadership has acknowledged the issues, stating that they had no knowledge of the unauthorized portal but regret its publication. As an apology, the party has offered three months' free membership to those who signed up on Zarah's portal. However, for many members like the anonymous woman, it may be too little, too late.
She claims that no one from the party responds to emails and her local branch is unable to assist. Moreover, when she tried to block payments from her credit card, they still managed to deduct £5 from her account this month. Her attempt to get a refund from her card issuer was also rejected. The woman feels betrayed by the party's actions, stating that it's "like they're helping themselves" to her money while causing chaos.
This situation is not an isolated incident. Other members have reported similar struggles with canceling their subscriptions, which has been ongoing for months due to public infighting among the party founders. A membership portal was launched by Zarah Sultana in September, collecting over 20,000 subscribers, but a second portal was set up by Corbyn and the other founding MPs, leaving the two websites unable to communicate.
As a result, many members are stuck with recurring payments that lack consumer protections, making it difficult to cancel. In October, subscribers were told to contact MOU Operations for refunds, only to see its directors resign shortly after due to the added responsibility. Sultana has since apologized and claimed all subscriptions through her portal have been canceled.
Your Party's leadership has acknowledged the issues, stating that they had no knowledge of the unauthorized portal but regret its publication. As an apology, the party has offered three months' free membership to those who signed up on Zarah's portal. However, for many members like the anonymous woman, it may be too little, too late.
like they're just leaving their members high and dry without a safety net and it's not like anyone's gonna get in trouble if they screw up as much as zarah sultana did she's literally the one who said all subs were canceled but i've seen people still getting charged and it's so unfair 
! It's like they're all playing a game of online musical chairs and leaving their poor members stuck in the middle. The fact that they can't even get two portals to communicate is just ridiculous 
. And £5 gone from her account? Are you kidding me?! That's just basic math, party! 
You'd think someone would've caught on by now. I mean, what's going on with the leadership, anyway? It feels like they're more concerned with covering their own backsides than actually helping the members who signed up to support them in the first place 
. This whole thing is just a total mess 
.
. But for real though, how are people expected to cancel their subs without anyone helping them? It's super frustrating. I'd be totally up in arms if I were in her shoes 
. Anyone else getting these kinds of issues with Your Party? I'm seriously thinking of checking my own subs... 
This whole situation is a total mess! I mean, can't our politicians get their acts together? 
. And what really gets my goat is that there's this public infighting among the founding MPs 
. This whole situation reeks of incompetence and lack of accountability 
. Zarah Sultana stepping in to cancel subscriptions is a good start, but more needs to be done to restore trust 
.
it feels like they're just trying to sweep the issue under the rug 
and avoid any real accountability 
meanwhile, other members are still stuck with recurring payments they can't cancel 
it's about time someone held your party accountable 
. And now you're telling people to contact a new operations team that just so happens to be run by some of the same folks who created all this chaos in the first place? Not exactly the most reassuring thing, if you ask me 
. It's crazy that the leadership didn't know about the unauthorized portal but are still trying to make a big deal out of it 
. Offering 3 months free membership as an apology seems like a joke, especially when members like this woman feel betrayed by the party's actions 
. This is not exactly what I'd call a smooth transition for your party 
, it just adds to your stress levels 
.
. I mean, I get that politics can be messy, but come on! We're the ones who are paying for all this chaos